DELIVERIES TO THE UK
Free shipping for all UK addresses (excluding the Channel Islands).
- We deliver it for free.
- We use Royal Mail.
- We aim for delivery within 2 days.
We've paused shipping to the EU, US and Canada - our couriers (DHL and FedEx) cannot guarantee a reliable service (with the Ukraine situation and Brexit delays).
For the Channel Islands :
- We offer a fully tracked service.
- There is an £8.99 shipping charge.
- Deliveries can take between 7 and 20 business days.
30-DAY NO QUIBBLE RETURNS
If you need to return something, please email us at firstname.lastname@example.org with your order number, before sending back the product(s) in their original packaging. Returns should sent to our office address: MTHK Limited, 89 Dance Square, Clerkenwell, London EC1V 3AJ.
We'll arrange the refund using your original payment method. Please allow a few days for your bank or credit card company to process the refund.
SOMETHING ELSE NOT QUITE RIGHT?
You can email us at email@example.com, if there's something that you're not happy with. We'll try our best to make it right.